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Although Train Play is all about having fun we do have to put some rules in place. We ask that you respect these rules at all times please.

By purchasing a ticket you are accepting these rules and take full responsibility for your actions and that of your children.

With social media being so widely used these days, there is a possibility that your child may appear in the background of someone else's photographs. If you do not wish your child to appear in a photo please let the person who is taking the picture know.

For safety reasons we recommended that only children over 2 years old can play. It is however your decision if you wish to allow your under 2 year old to play and you must supervise them at all times.

Please avoid running inside the venue as this is where accidents can happen and we cannot be held responsible for any trips or falls as a result of this.

Please tie back any long hair as our trains have moving parts and long hair can get caught in them and we cannot be held responsible for this.

We thrive to encourage social inclusion at all of our events. EVERY child is welcome to attend and we guarantee that they will enjoy any time spent with us

Tickets are non refundable unless the event is cancelled. 

Please note that when purchasing a ticket you are doing so through an external agency who are not affiliated with Train Play Devon. They offer a cancellation protection payment which will only cover you in such circumstance as the event being cancelled and we do not believe it is worth purchasing this.